Hi, I'm Joanna Epan — nice to meet you.
an email marketing specialist and designer helping ecommerce brands build better campaigns, flows, and customer experiences through Klaviyo.
I work with brands that want emails that are not only visually polished, but also strategic, clear, and conversion‑focused.
From strategy through execution — campaigns, flows, design, copy, segmentation, QA, and reporting, all under one roof.
Beautiful, on-brand campaigns for launches, sales, newsletters, seasonal promos, and collection features.
Welcome, abandoned cart, browse abandonment, post-purchase, winback, review, and retention flows.
Clean, premium, conversion-focused layouts built in Klaviyo, Canva, Figma, and Photoshop.
Clear, engaging, brand-aligned copy for campaigns, flows, and lifecycle messaging.
Segments built on engagement, purchase behavior, browsing activity, VIP status, and lifecycle stage.
Full pre-send checks, plus light reporting on opens, clicks, revenue, and next-step improvements.
From a fast 30-day turnaround to a month that pushed email past a quarter of total store revenue — a look at what focused Klaviyo work delivered.
$96,081 in email-attributed revenue — up 68% month over month and equal to 28% of total store sales. Automated flows generated $64,543, up 95%, and earned 17× more per recipient than campaigns.
Klaviyo-attributed revenue lifted from 8.13% to 21.9% of sales — a 93% jump worth $12,937 — in just 30 days.